All returns must be done within 30 days of delivery and may be subject to a 25% restocking fee.
All Special-Order items:
All special-Order items are subject to a 25% restocking fee. Special-order items are all items that Jefferson Fire & Safety does not keep in regular inventory.
All custom Orders
All Custom Orders are not returnable. Custom Orders are those ordered with personalization or to unique specifications.
Only items ordered/ delivered in error by Jefferson Fire are exempt from the restocking fee.